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View Full Version : Being hassled by a bill collector! Advice?



bigshooter
03-02-2004, 12:56 PM
Here's the story, I had Starband satellite internet before I moved and I disconnected my service then a few months later I got a bill for over $700.00 which got turned over to collections since I refused to pay it.
It took me forever just to find out why I supposedly even owed this bill and now they are claiming I ended my service early and I still had several months left on my contract so I owe for those months.
But the kicker is I never signed any documents or any contract of any kind when I had it installed or at any other time so how can they claim to have a contract?
The bill collector just called me and I told her that if Starband or the collection agency could provide a copy of any kind of a contract that I signed I would be happy to pay it and she said the burden of proof is on me.

HOW CAN PROVE THAT SOMETHING DOESN'T EXIST?

So meanwhile these idiots are messing with my credit and there is not a thing I can do about it.
Any ideas? /ccboard/images/graemlins/tongue.gif

Candyman
03-02-2004, 01:17 PM
I had a similar problem and I contacted the state utilities commission. I gave them my side of the story and they called the other party and got theirs. I faxed the state my records per request. The next call came from the company that had claimed I owed them money. They wanted me to know they were "forgiving" my debt and if they could be of further assistance and blaw, blaw, blaw. The state then called me back to see if everything had been worked out to my satisfaction. They must have scared the s**t out of them. /ccboard/images/graemlins/grin.gif

Rod
03-02-2004, 02:08 PM
Yes and another avenue is the Attorney Generals office. They will put their foot down on companies with unethical business practice.

Rod

Sid_Vicious
03-02-2004, 08:06 PM
I was THAT close to getting Starband back in 2000, and I then read their
proprietary rights clause, stating they could use anything and everything I sent
through their service, any way they wanted. I confronted them again and again, and
they eventually hit that clause well in the background on their website, but I still found
it, and they refused to admit that even my private e-mail wasn't my property. Screw
them! I'm not surprised at these snakes trying to get to you. I just hope that their
electronic users agreement(which you accepted upon using their service) has not got
you by your balls...sid

Rich R.
03-03-2004, 12:55 PM
<blockquote><font class="small">Quote Sid_Vicious:</font><hr> I just hope that their
electronic users agreement(which you accepted upon using their service) has not got
you by your balls...sid <hr /></blockquote>
This is exactly what I was thinking, while reading this thread. If, while registering with the internet site, a block was checked, indicating that you were accepting their policies, and you completed the form, they have your "electronic signature".
I believe that is just as legal as putting a pen to paper. /ccboard/images/graemlins/tongue.gif

bigshooter
03-03-2004, 01:52 PM
The worst part is that since I am a certified Dish Network installer I went ahead and got certified for Starband installations and did the install work myself plus I bought the equipment used off ebay.
So basically they didn't lift a finger or spend a dime to gain me as a customer but now they want big dollars.

They told me one way to get out of my "contract" is if I moved out of the country so maybe I'll get a New Zealand drop box on the internet for $20.00 and tell them I moved.

I did notify the attorney general and the consumers affairs department of Virginia where they are based so I will wait and see what happens, I also found out that by law if you send a notice in writing to a collection agency they cannot contact you at all by phone or mail unless it is to let you know they are suing you.
It doesn't make the problem go away but at least they can no longer legally harass you about it. /ccboard/images/graemlins/crazy.gif

Harold Acosta
03-06-2004, 10:56 AM
Call the Better Business Bureau of your State, and make a complaint.....

Another thing is that all collection companies must provide you with the contract you signed and any other documents they have to support their claim. They have to stop their collection until you are provided with the evidence.

dr_billiards
03-07-2004, 03:10 AM
What you do is let them run their gums for awhile, then when they ask if you are employed, tell them yes I am. The next question they will ask is where. This is where it gets fun... Tell them that you are an information specialist, and you charge $100 an hour for your time. Calculate up the amount of time you have been talking, then tell them how much they owe you, and when can you expect their check to mailed to you for your service to them. /ccboard/images/graemlins/grin.gif I have personally used this method once, and the calls somehow stopped. LOL

Vagabond
03-07-2004, 09:15 AM
Howdy,
one of the things one learns in the Law School is NEGATIVES CAN NOT BE PROOVED.please hire a lawyer and seek justice.Good luck.
vagabond