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03-04-2004, 11:24 AM

03-04-2004, 11:41 AM
I had a horrible time with SBC while in Texas. The customer "service" department had no clue. They screwed up so often and reacted even poorer, that during the entire year I lived there, we were only responsible for the bill 7 times. Their management leaned on giving us credits instead of fixing the problem.