View Full Version : Beware the Phishermen

11-16-2005, 12:39 PM
I received an email this morning alleging to be from the good folks at eBay:

Billing confirmation center

eBay Security Center

We were unable to process your most recent payment. Did you recently change your bank, phone number or credit card?.
To ensure that your service is not interrupted, please update your billing information today by clicking here. Or contact eBay Member Services Team. We're available 24 hours a day, 7 days a week.

If you have recently updated your billing information, please disregard this message as we are processing the changes you have made.

eBay Member Services Team
Learn more about selling with confidence.

It looked for all the world as if it was what it pretended to be but I being the suspicious type that I am forworded a copy to spoof@ebay.com <spoof@ebay.com>. In moments they responded:


Thank you for writing to eBay regarding the email you received.

Emails such as this, commonly referred to as "spoof" or "phished" messages, are sent in an attempt to collect sensitive personal or financial information from the recipients.

The email you reported was not sent by eBay. We have reported this email to the appropriate authorities.

In the future, be very cautious of any email that asks you to submit information such as your credit card numbers or passwords. If you are ever concerned about an email you receive from eBay, simply follow these steps:

1. Open a new Web browser and type www.ebay.com (http://www.ebay.com) into your browser address field to go directly to the eBay site.

2. On eBay, click on the "My eBay" link at the top of the page and sign into your account.

3. Check the "My Messages" link located on the left side of the My eBay page. If an email affects your eBay account, it's now in "My Messages." Any email sent to your registered eBay email address from eBay or from another eBay member via eBay's member-to-member communication system
will also appear in "My Messages."

Just remember, if you get an email regarding a problem with your account or that is requesting personal information, and the email looks like it is from eBay, please check My Messages first. If it's not there, it's a fake email.

If you still have any doubt about whether an email message is from eBay, please forward it to spoof@ebay.com immediately. Do not respond to it or click any of the links. Do not remove the original subject line or change the email in any way when you forward it to eBay.

If you have already entered sensitive personal information, financial information, or your password into a Web site based on a request from a spoofed email, you should take immediate action to protect your identity and all of your online accounts. We have developed an eBay Help page
with valuable information regarding the steps you should take to protect yourself.


To review eBay's new tutorial about Spoof Emails, please see the following Web page:


To help you better protect yourself from fake eBay and PayPal Web sites, we have developed a feature for the eBay Toolbar called "Account Guard." Account Guard includes an indicator of when you are on an eBay or PayPal
Web site or a known spoof (or "phishing") site, buttons to report fake eBay Web sites, and a password notification feature that warns you when you may be entering your eBay password on an unverified site.

To learn more about the eBay Toolbar with Account Guard, please go to www.ebay.com (http://www.ebay.com), click on "Downloads" at the bottom of the page, and then click on the "eBay Toolbar" link.

We also recommend that you keep your browser, operating system, and virus protection software up to date. Check for updates at the "Windows Update" link on www.microsoft.com (http://www.microsoft.com) and scan your computer for viruses often.

Once again, thank you for alerting us to the spoof email you received. Your efforts help keep eBay a safe and fair place to trade.


eBay SafeHarbor
Investigations Team

If this email is inappropriate or in any way violates eBay policy, please help protect other eBay community members by reporting it to us immediately.

11-16-2005, 02:47 PM
I generally get 4-5 of these a week. I used to send them to Ebay, hoping they could track the people but they still come thru.