followthru
05-14-2007, 10:01 AM
I just want to share an experience I had when ordering products from Mueller Recreational Products. After ordering the lamp, it took 3 months to arrive (way overdue). Then it was the wrong type. Only 3 lamps instead of 4. So I had to ship it back so they could send me the next one. The second time I got a shipment, the lamp was right, but the bar was bent and damaged on one side (not due to shipping). I sent this back too. In the 1st case, Mueller returned my shipping charges. In the 2nd case, they didn't even cover half the expense of shipping. Very unprofessional being that this was their mistake. I have since cancelled the order. On their website they stress quality but in reality they delivered much less. Please beware of this company. Maybe I'm the only one who had an issue with this company, but I doubt it. Best of luck billiards shoppping!!