I bought an American made Mali from Shooters Billiards web site. The cue arrived warped. After 4 emails and a phone message, couldn't get a response,not a peep. The web site says call before returning. I don't feel I should have to pay return shipping plus a 15% restocking fee for a defective cue. I can't reccomend this site to anyone when there are plenty of honest places to buy. I had good results with every other online store I tried.